Return & Refund

Return & Refund Policy

At KidsLinko, your satisfaction is our priority.

Returns
If you’re not fully satisfied with your order, you may request a return within 14 business days of receiving your item, provided it is unused and in its original packaging.

Return Shipping Costs
Customers are responsible for the cost of return shipping, unless the item is damaged, defective, or incorrect (see below). We recommend using a trackable shipping method, as we are not responsible for items lost in transit back to us.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval status. Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us at support@kidslinko.com within 48 hours of delivery with photos of the item, and we’ll arrange a replacement or refund at no extra cost, including return shipping.

How to Start a Return
Email us at support@kidslinko.com with your order number and reason for return, and our team will guide you through the next steps.